This page is designed to outline all the data that we, franklyfluent, may collect and hold about you, how we process and use it, and our commitments to its safeguarding and protection.
while browsing our website
While you’re on our website, we may collect, store and use information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
as a consultant, contractor or talent who works with us
If you complete our talent application form, we’ll store information about you and your skills in order to keep a record of your abilities and to assess fitness for any projects we may want to work on together. We’ll keep this record and make continued efforts to ensure it remains up-to-date and accurate for as long as we deem it useful from a business perspective, or until you ask us to stop and to delete the information we hold about you. This data may include your name, email address, telephone number, your language skills and competencies, your country of residence, any information you include in your covering note and any notes we make ourselves, a copy of your CV and/or portfolio and/or work samples, and a link to your profile on LinkedIn and/or any other third-party websites.
Before we work together, it’s likely you’ll be asked to read our consultant agreement and confirm that you agree with the terms it sets out. When you confirm your agreement, you’ll be asked to provide some information that we’ll store to record and confirm your agreement. This includes your name, email, telephone number, address, as well as the IP address of your connection.
When we work together, we’ll store a record of the projects we collaborate on, including information about the work itself such as associated purchase orders, and how the work went. Invoices that you share with the franklyfluent team will be processed for payment and kept in archives for historical referencing for as long as we’re legally required to. Your invoices are likely to include personal information about you and how you would like to be paid, including your bank or payment details. We’ll share only the information that we need to with relevant third parties – bookkeeping partners, accounting partners and payment providers – to make sure you get paid correctly and in a timely manner.
as a client or prospective client
We retain records of our clients and prospective clients in order to service our clients properly and for new business and marketing purposes. This means we keep our database up-to-date with information such as the name, email, company, notes, and contact reports of clients and prospective clients. We’ll keep this information and make continued efforts to ensure it remains up-to-date and accurate for as long as we deem it useful from a business perspective, or until you ask us to stop and to delete the information we hold about you.
We process personal information for certain legitimate business purposes, which include some or all of the following:
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact us using the details at the bottom of this notice.
If you’ve applied to us via our talent application form or confirmed you agree with the terms set out in our consultant agreement, we will have asked for your consent for us to store and process your personal information.
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Some of the third-party partners we work with, such as our database hosts, store our files in global locations. Rest-assured that we have endeavoured to collect commitments and reassurances from all of the partners we work with that all franklyfluent data is stored and processed in ways that are compliant with the EU’s GDPR guidance.
We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, clients or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We might do this: a) to help identify if you are a suitable candidate, and to contact you in reference to any projects that we are carrying out on behalf of our clients; b) to the extent that we are required to do so by law in connection with any ongoing or prospective legal proceedings, or in order to establish, exercise or defend our legal rights, or to our client (or prospective client).
You may ask to see a copy of the personal information, if any, we hold about you by contacting us using the details at the bottom of this notice. In order for us to disclose any personal information, we’ll be required to verify your identity, and so may ask you to provide proof of your identity.
If you have a concern about our, or any organisation’s, information rights practices, report a complaint in the UK to the supervisory body: the ICO.
This website is owned and operated by franklyfluent ltd. We are registered in England and Wales under registration number 9174563, and our registered office is at 45 Vyner Street, London E2 9DQ. Our ICO registration reference is ZA238716. If you would like to discuss any part of this notice or our data policies, or would like your personal data to be added, amended or removed from our records, please do not hesitate to contact us. You can contact us by writing to the business address given above, by telephone (+44 (0)207 287 1377), or by email (firstname.lastname@example.org).
Franklyfluent ltd is a company registered in England and Wales under Company Number 9174563 whose registered office is at 45 Vyner Street, London E2 9DQ (“Agency”).
When we enter into business with each other, it’s agreed that:
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